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OpenHands

Forward Deployed Engineer

  • Confirmed live in the last 24 hours
  • $175k–$240k
  • Mid level
  • Full-time
  • Remote
  • 5+ yrs exp
  • Added 1 month ago

About this role

OpenHands is seeking a Forward-Deployed Engineer to directly support customers with the deployment and integration of their open-source AI platform. This role blends hands-on engineering with technical advising, focusing on ensuring customer success and translating real-world usage into product improvements. You'll be a key voice representing customers and influencing the platform's direction.

What you'll do

  • Deploy OpenHands Enterprise on customer infrastructure.
  • Build custom integrations with systems like GitHub and Atlassian.
  • Develop agentic use cases for tasks like CVE remediation and code review.
  • Conduct onboarding and training sessions for customers.
  • Debug issues across various services and infrastructure components.
  • Provide feedback to Product and Engineering based on customer interactions.

What they're looking for

  • Python
  • Kubernetes
  • Helm
  • Git
  • Networking
  • Debugging

Benefits

  • Competitive compensation
  • Equity
  • Bonus
  • Remote-first work environment
  • Flexible hours
  • Health, vision, and dental insurance
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OpenHands

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Likely interview questions

  • Describe your experience deploying and operating containerized workloads, specifically mentioning Kubernetes and Helm.
  • Explain your approach to debugging issues across multiple services and infrastructure components.