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Otter.ai

Software Engineer, AI Agent & LLM

  • Confirmed live in the last 24 hours
  • $155k–$185k
  • Mid level
  • On-site · Mountain View, CA
  • 3+ yrs exp
  • Added 2 months ago

About this role

Otter.ai is seeking a Senior AI Agent & LLM Engineer to build and enhance their conversational knowledge engine and AI Chat. This hands-on role involves developing AI-agent experiences, improving knowledge extraction, establishing quality evaluation systems, and resolving failures across various components. The ideal candidate will combine strong software engineering skills with a focus on AI quality and a proven ability to take ambiguous problems to production.

What you'll do

  • Build AI-agent experiences for Otter AI Chat.
  • Improve knowledge extraction, annotation, and indexing for the knowledge engine.
  • Develop evaluation datasets and automated grading systems.
  • Diagnose failures across models, prompts, and data pipelines.
  • Build shared agent infrastructure for orchestration and observability.
  • Improve task completion, correctness, and reliability.

What they're looking for

  • AI Agent Engineering
  • LLM
  • Machine Learning Engineering
  • Backend Engineering
  • Distributed Systems
  • AI Quality Evaluation
  • Debugging
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Otter.ai

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Likely interview questions

  • Describe your experience building and shipping AI-agent or LLM-powered products.
  • How do you approach evaluating the quality of non-deterministic AI systems?