Forward Deployed Enablement Engineer - Customer Success

About this role

Palantir seeks a Forward Deployed Enablement Engineer to support customer success by embedding with teams to maximize product outcomes across commercial clients. You'll balance hands-on technical support with building scalable enablement tools while helping customers optimize workflows on Palantir's Foundry & AIP platforms.

What you'll do

• Embed with centralized customer success teams to support deployed products across diverse customer segments
• Debug and resolve complex technical issues for customers while working both independently and collaboratively
• Guide customer development teams in building and optimizing workflows on Palantir platforms
• Develop innovative tooling and infrastructure to scale customer enablement processes
• Contribute to internal processes and tools that improve how value is delivered to customers
• Provide high-level technical support while maintaining a broad scope across multiple customer domains

What they're looking for

• Technical problem-solving and troubleshooting
• Software development and platform engineering
• Customer-facing communication and collaboration
• Workflow optimization and data engineering
• Adaptability and resourcefulness in ambiguous situations
• Infrastructure and tooling development
• Cross-functional teamwork
• Ability to work with enterprise and startup clients