Parafin
Partner Engineer, Scaled Support
- Confirmed live in the last 24 hours
- $180k–$220k
- Mid level
- Full-time
- Remote · San Francisco, CA
- 3+ yrs exp
- Added 1 month ago
About this role
Parafin is seeking a Partner Engineer to own the technical experience of their partners after integration launch. This role combines debugging technical issues with building scalable support tooling, working closely with both partners and internal engineering teams to improve the overall partner experience and contribute to product direction. The ideal candidate will proactively monitor integration health and advocate for partner needs while driving durable solutions.
What you'll do
- Monitor integration health and proactively address issues.
- Debug and resolve complex technical escalations.
- Develop tooling, automation, and documentation for scalable support.
- Translate partner feedback into product improvements.
- Serve as the primary technical contact for partner engineering teams.
- Instrument telemetry and build dashboards for integration observability.
What they're looking for
- Python
- Scala
- React
- REST APIs
- Webhooks
- SQL
- Debugging
- Communication
Benefits
- Equity grant
- Medical, dental & vision insurance
- Unlimited PTO
- Free lunches
- Paid parental leave
- 401(k)
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Parafin
Likely interview questions
- Describe your experience with debugging production issues in a client-facing environment.
- Walk me through a time you had to explain a complex technical concept to a non-technical stakeholder.