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Pico

Network Operations Engineer

Chicago, ILFrom $150kmidAdded 1 month ago

About this role

Pico is seeking a Network Operations Engineer to ensure the stability of its electronic trading network, PicoNet, across multiple global locations. The role involves providing front-line support, troubleshooting issues, and collaborating with clients and team members to enhance operational efficiency.

What you'll do

  • Diagnose and resolve operational issues
  • Monitor network infrastructure health
  • Implement network changes according to policy
  • Assist clients with support queries
  • Create and maintain technical documentation
  • Participate in global team collaborations

What they're looking for

  • CCNP certification or higher
  • Strong understanding of IPv4 addressing
  • Experience with TCP/IP stack
  • Ability to troubleshoot complex network issues
  • Familiarity with SNMP and Syslog
  • Experience with IPSec VPNs
  • Good verbal and written communication skills
  • Ability to manage workload effectively

Benefits

  • Global team collaboration
  • Opportunity for project-based initiatives
  • 24/7 support environment
  • Client-facing role
  • [unknown]
  • [unknown]
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Pico

Pico builds and operates trading infrastructure and network services, including the Redline products and PicoNet electronic trading network, serving the financial services sector. The company is hiring Site Reliability Engineers, Sales Engineers, Network Operations Engineers, and Data Center Engineers to support production environments, drive customer success, and maintain global data center and network operations.

View all jobs at Pico

Likely interview questions

  • Walk us through your experience troubleshooting a complex network issue in a large enterprise environment. What was your root cause analysis process, and how did you document the resolution?
  • Describe your hands-on experience with BGP and OSPF routing protocols. Can you give an example of when you configured routing redistribution or traffic engineering policies?
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