Skip to main content

Plaid

Integrations Operations Engineer

San Francisco HQ (Remote)$100.8k–$120.6kfulltimemidAdded today

About this role

Join Plaid's Integrations Operations Engineering team to investigate and resolve critical connectivity issues across thousands of financial institutions, combining hands-on coding with direct partner relationships to maintain industry-leading integration reliability.

What you'll do

  • Investigate and resolve high-impact integration issues by writing, testing, and deploying production code
  • Prioritize issues using a business-value model to focus on greatest customer impact
  • Escalate and collaborate with financial institution data partners to diagnose and drive issues to resolution
  • Apply mitigation techniques through tooling, configuration changes, and external outreach
  • Serve as codebase owner providing code review and handling escalations from internal teams
  • Participate in on-call rotation and maintain integration issue backlog through triage

What they're looking for

  • Web services and API development or integration experience
  • Troubleshooting and debugging complex technical issues
  • SQL or similar data analysis for impact assessment
  • TypeScript, NodeJS, SQL, and/or Golang
  • Written and verbal communication for technical and non-technical audiences
  • Customer-first problem-solving approach
  • Process improvement and operational efficiency
Apply with Autofill

Opens the application — the Jobs AI extension fills it for you. Set up autofill

Opens the official application on the employer’s site. No login required.

Plaid

Plaid builds infrastructure that connects users to their financial data and enables secure financial transactions through APIs and integrated experiences. The company is hiring Full Stack Software Engineers, Backend Engineers, Security Engineers, and Sales Engineers to develop and support its platform for millions of users.

Website
plaid.com
View all jobs at Plaid

Likely interview questions

  • Walk us through how you would approach investigating an integration issue you've never seen before—what's your debugging process?
  • Tell us about a time you had to escalate an issue to an external partner. How did you package and communicate the problem?
Unlock all 7 questions free — and practice them live →