Sales Engineer - Credit

About this role

Plaid is seeking a Sales Engineer who will act as the technical leader in the pre-sales process for Enterprise accounts. This role involves collaborating with Account Executives, addressing technical inquiries, and ensuring a smooth transition through the customer lifecycle, focusing on how clients can maximize their use of Plaid's offerings.

What you'll do

• Lead technical discussions for Enterprise accounts during sales
• Work with Account Executives to tailor solutions for client needs
• Engage with technical stakeholders to secure buy-in
• Conduct product demonstrations and handle RFPs
• Participate in Proof of Concepts (POCs) for performance evaluations
• Collaborate with engineering to enhance product based on feedback

What they're looking for

• 5-7+ years in customer-facing roles in enterprise sales
• Understanding of Identity and Income Verification systems
• Familiarity with statistical/ML models and customer insights
• Strong customer empathy and communication abilities
• Technical understanding of API platforms and web architecture
• Consultative approach to translating tech into business value
• Quick learner of new technologies
• Willingness to travel up to 25%

Benefits

• Remote work flexibility
• Diversity and inclusion initiatives
• Commitment to reasonable accommodations
• Supportive work environment
• Opportunities for professional growth
• [unknown]