(Canada) Software Implementation Consultant - Clinical

About this role

PointClickCare is seeking a Software Implementation Consultant to enhance healthcare delivery within Long-Term and Post-Acute Care settings. The role involves acting as a key liaison for customers, optimizing workflows, and driving business improvements through effective solution implementation.

What you'll do

• Serve as the primary contact for customers during implementation
• Analyze customer workflows and suggest optimizations
• Lead configuration and setup of software solutions
• Build strong relationships to become a trusted advisor
• Promote solution adoption and drive value for customers
• Collaborate with a high-performing team to ensure success

What they're looking for

• Strong communication skills
• Customer-focused mindset
• Agile project management
• Analytical skills
• Problem-solving abilities
• Team collaboration
• Knowledge of LTPAC setting
• Experience with software implementations

Benefits

• Opportunities for professional growth
• Flexible work arrangements
• Engaging corporate culture
• Investment in training and development
• Recognition as a top private cloud company
• Meaningful work contributing to healthcare innovation