Forward Deployed AI Engineer (Must be PST timezone)

About this role

As a Forward Deployed AI Engineer at PolyAI, you'll focus on deploying advanced voice AI solutions to enhance customer service operations for enterprise clients. You will act as a key technical liaison, ensuring client satisfaction and driving the success of AI-powered customer experiences.

What you'll do

• Lead development and deployment of conversational AI systems for clients
• Ensure AI solutions are production-ready and aligned with business workflows
• Develop expertise in platform architecture to design scalable solutions
• Collaborate with product and engineering teams to communicate client needs

What they're looking for

• Passionate about AI and voice technologies
• Strong technical background or ability to quickly learn complex concepts
• Creative problem-solving in enterprise interactions
• Proactive and autonomous work style
• Skilled in managing stakeholder relationships