Polymarket
Advanced Customer Product Engineer
New YorkfulltimemidAdded 2 days ago
About this role
As an Advanced Customer Product Engineer at Polymarket, you will leverage your technical background to provide exceptional support to key clients, facilitating their use of the predictive market platform. This role focuses on managing client relationships, translating their needs into actionable product insights, and ensuring a seamless experience for sophisticated users.
What you'll do
- Manage a portfolio of named clients from onboarding to retention
- Analyze data and write SQL queries to resolve client issues
- Identify product gaps through client feedback and data analysis
- Act as the client advocate with internal teams
- Enhance client satisfaction to drive referrals and growth
What they're looking for
- 1+ years in developer or customer engineering roles
- Proficiency in Python, TypeScript/JavaScript, SQL
- Strong debugging skills for APIs and development environments
- Excellent written and verbal communication
- Strong prioritization and time management
Benefits
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Equinox membership
- New hardware setup including MacBook Pro
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