RobCo
Robotics Support Engineer (Austin)
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- Full-time
- On-site · Austin
- Added 2 months ago
About this role
RobCo is seeking a Robotics Support Engineer to be their foundational technical expert and support resource in the US, helping to establish them as a leader in autonomous industrial robotics. You'll be responsible for hands-on troubleshooting, building customer relationships, and collaborating with European teams to improve products and services. This role involves both technical support and a solutions engineering ramp-up period focused on mastering RobCo’s proprietary stack.
What you'll do
- Lead and execute end-to-end service and support operations.
- Troubleshoot and resolve hardware and software issues on robotic machinery.
- Analyze failure patterns and mechanical wear.
- Debug Python code and utilize machine communication protocols.
- Prioritize and drive support topics and field escalations.
- Document system bugs and hardware requirements for teams.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Unlimited paid time off
- Company-sponsored onboarding
- Team offsites in Germany
- Flat hierarchies and open communication
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RobCo
- Industry
- Manufacturing
Likely interview questions
- Describe your experience troubleshooting complex hardware and software issues on robotic systems.
- Explain your proficiency with Python and its use in robotics applications.