Field Support Engineer

About this role

Saronic Technologies is looking for a Field Support Engineer to ensure the successful operation of their autonomous maritime systems in customer environments. This role focuses on software readiness, troubleshooting, and providing support during real-world missions while collaborating with various teams to enhance system performance.

What you'll do

• Assist with system activation and operational readiness for customers
• Provide remote and on-site software support during missions
• Troubleshoot and diagnose software issues for deployed systems
• Ensure system stability and readiness before operational use
• Engage with customers and provide technical assistance
• Document troubleshooting processes and contribute to best practices

What they're looking for

• Proficiency in Python, C++, or Rust
• Experience with deployed software systems
• Strong troubleshooting and diagnostics skills
• Understanding of TCP/IP and distributed systems
• Ability to communicate technical information effectively
• Knowledge of system performance monitoring

Benefits

• Innovative work with autonomous technology
• Collaborative team environment
• Opportunities for professional development
• Exposure to real-world maritime operations
• Support for operational success in challenging environments
• [unknown]