Scandit
Customer Success Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- On-site · Boston
- 3+ yrs exp
- Added 1 month ago
About this role
Scandit is seeking a Customer Success Engineer to champion key enterprise accounts and drive measurable outcomes, specifically on the East Coast. This technically focused role requires a blend of customer relationship management and engineering expertise, including building demos, sharing code snippets, and collaborating with internal teams to ensure customer success and product adoption. As a customer advocate, you'll translate business needs into actionable solutions and identify growth opportunities.
What you'll do
- Own a portfolio of enterprise accounts, focusing on adoption, retention, and growth.
- Guide customers through technical decisions and integrations.
- Lead discovery conversations to define Scandit solutions.
- Build and configure tailored demos and integrations.
- Identify and mitigate at-risk accounts.
- Partner with internal teams to represent the customer's voice.
What they're looking for
- Customer Success
- Software Engineering
- Mobile Development (iOS/Android)
- SDK Integration
- Enterprise IT Architectures
- AI tooling (Claude Code)
Opens the official application on the employer’s site. No login required.
Scandit
Likely interview questions
- Describe a time you had to explain a technical concept to a non-technical stakeholder. How did you ensure they understood?
- Walk me through your experience integrating a mobile SDK into an application.