Scandit
Customer Success Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- On-site · Atlanta
- 3+ yrs exp
- Added 1 month ago
About this role
Scandit is seeking a Customer Success Engineer to support key enterprise accounts and drive measurable outcomes. This technical role involves collaborating with engineering and product stakeholders, building custom demos, and providing guidance on integrations. You will be the customer's advocate within Scandit, ensuring they maximize their investment and contributing to product improvements.
What you'll do
- Manage a portfolio of key enterprise accounts, focusing on adoption, retention, and growth.
- Translate customer needs into feasible Scandit solutions through discovery conversations.
- Build and configure demos and share code snippets to assist with integrations.
- Lead workshops, adoption reviews, and QBRs with technical and business stakeholders.
- Identify and mitigate at-risk accounts and proactively seek expansion opportunities.
- Partner with Product, Engineering, Support, and Sales to represent the customer's voice.
What they're looking for
- Customer Success
- Software Engineering
- Mobile Development (iOS, Android)
- SDKs
- Integration
- Enterprise IT Architectures
- AI Tooling (e.g., Claude Code)
Benefits
- Flexible work options (office, hybrid, or remote)
- Innovation hackathons
- Global team outings
- Learning and development opportunities
- Equity plan
Opens the official application on the employer’s site. No login required.
Scandit
Likely interview questions
- Describe your experience integrating software solutions within an enterprise IT environment.
- Walk me through a time you had to explain a technical concept to a non-technical audience.