Scandit
Customer Success Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- On-site · North Carolina
- 3+ yrs exp
- Added 1 month ago
About this role
Scandit is seeking a Customer Success Engineer to support key enterprise accounts and drive measurable outcomes. This technical role involves acting as a trusted advisor, integrating Scandit’s technology, and collaborating with cross-functional teams to ensure customer success. You’ll utilize your software engineering background and communication skills to guide customers through technical decisions and build strong relationships.
What you'll do
- Manage a portfolio of key enterprise accounts, focusing on adoption, retention, and growth.
- Guide customers through technical decisions by becoming an expert in Scandit's products and SDKs.
- Lead discovery conversations to translate customer needs into feasible Scandit solutions.
- Build and configure tailored demos and share code snippets to facilitate integrations.
- Conduct workshops and adoption reviews with both technical and business stakeholders.
- Identify and mitigate at-risk accounts, and partner with sales to explore expansion opportunities.
What they're looking for
- Customer Success
- Software Engineering
- Mobile Development (iOS, Android)
- SDK Integration
- Enterprise IT Architectures
- AI Tooling (Claude Code)
- Project Management
Opens the official application on the employer’s site. No login required.
Scandit
Likely interview questions
- Describe a time you had to explain a complex technical concept to a non-technical stakeholder. How did you approach it?
- Walk me through your experience integrating a software SDK into a mobile application.