Software Engineer, Infrastructure

About this role

Serval, an AI-native automation platform backed by Sequoia Capital, seeks an Infrastructure Software Engineer to design and operate distributed systems powering enterprise workflow automation. You'll build cloud infrastructure, enable self-hosted deployments for enterprise customers, and provide technical support for on-premises installations.

What you'll do

• Design and operate large-scale distributed systems for AI agents and workflow orchestration
• Write and maintain Terraform modules for AWS, GCP, and Azure infrastructure provisioning
• Build deployment packages and installation scripts enabling customer self-hosted deployments
• Provide technical guidance and troubleshooting support to enterprise customers
• Ensure production system reliability through monitoring, alerting, and incident response
• Optimize system performance across compute, storage, networking, and database layers

What they're looking for

• Distributed systems design and operations
• Terraform and infrastructure-as-code
• Cloud platforms (AWS, GCP, or Azure)
• Python or Go programming
• Kubernetes and containerization (Docker)
• Monitoring and logging tools (Datadog, Prometheus, Grafana)
• Networking and database knowledge
• Customer-facing technical support