Solutions Engineer

About this role

Smarsh is seeking a Solutions Engineer to help clients manage risks associated with digital communications. The position involves supporting organizations in regulated sectors by identifying compliance and reputational risks across multiple communication channels.

What you'll do

• Assist customers in navigating digital communication risks
• Support in identifying compliance and legal risks
• Engage with clients to understand their needs
• Facilitate effective use of Smarsh solutions
• Collaborate with internal teams on product innovation
• Provide customer feedback for service improvement

What they're looking for

• Strong problem-solving abilities
• Excellent communication skills
• Technical proficiency in digital communications
• Experience in risk management
• Understanding of compliance regulations
• Ability to work collaboratively in a remote environment
• Customer-focused attitude
• Adaptability to evolving technologies

Benefits

• Remote work flexibility
• Opportunities for professional growth
• Supportive team environment
• Access to leading industry tools
• Recognition and awards for innovation
• Participation in a reputable organization