Field Engineer [IC4]

About this role

Sourcegraph is seeking a Field Engineer to support clients in integrating their powerful code intelligence platform into complex software development workflows. This role involves collaboration with technical teams and Fortune 500 clients to effectively utilize Sourcegraph's technology and enhance developer productivity.

What you'll do

• Develop expertise in Sourcegraph's technology and customer use cases
• Collaborate with Field Engineering and account teams
• Lead customers in troubleshooting and custom solution design
• Educate technical administrators on best practices
• Gather insights for product improvements
• Create content based on customer experiences

What they're looking for

• Bachelor's degree in Computer Science or related field
• Experience in a technical customer-facing role
• Understanding of software development lifecycle
• Strong scripting skills in various languages
• Experience with large-scale migrations or platform upgrades
• Ability to solve complex problems
• Passion for helping customers succeed
• Self-starter mentality

Benefits

• Remote working environment
• Collaboration with top-tier companies
• Opportunity to impact software development practices
• Supportive team culture
• Exposure to cutting-edge technology
• Potential for growth and advancement