Network Operations Engineer (Starlink)

About this role

SpaceX is seeking a Network Operations Engineer for its Starlink project to develop and maintain operational systems for a rapidly expanding satellite internet service. The role involves enhancing processes, tools, and incident response strategies to improve customer experience as Starlink grows globally.

What you'll do

• Develop and scale Starlink Network Operations processes and tools
• Collaborate with engineering teams to solve technical issues
• Advocate for quick problem resolution regarding customer experience
• Identify stakeholder needs and deliver process improvements
• Ensure organized and rapid network incident response
• Create monitoring and alerting systems for emergent issues

What they're looking for

• Bachelor's degree in relevant field or equivalent experience
• Experience with Python, SQL, or bash scripting
• Knowledge of modern networking protocols
• Understanding of service provider technologies
• Ability to manage projects independently
• Strong troubleshooting skills in network environments
• Customer support experience
• Current networking certification preferred

Benefits

• Competitive salary based on experience
• Long-term incentives available
• Opportunity to work on groundbreaking technology
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