stripe
Full Stack Engineer, Support Experience (Greater China Support)
About this role
Stripe is seeking a Full Stack Engineer to enhance the technology that underpins the global customer support experience, particularly for the Greater China region. This role involves developing full-stack services and maintaining the infrastructure that supports Stripe’s operations and tools for support agents worldwide.
What you'll do
- Design and maintain full-stack services for global support operations
- Enhance live channel integrations for various communication platforms
- Troubleshoot and resolve critical production issues
- Collaborate with cross-functional teams to implement new features
- Maintain effective communication in a distributed team environment
What they're looking for
- 5+ years of software engineering experience
- Fluency in Mandarin
- Proficiency in React and Ruby
- Strong communication skills
- Ability to work across diverse technologies
- User empathy and customer-centric approach
Opens the official application on the employer’s site. No login required.
stripe
Stripe builds payment infrastructure and financial services platforms, offering APIs and tools that enable developers and businesses to process transactions, detect fraud, verify identity, and manage security at scale. The company is hiring Backend Engineers, Full Stack Engineers, ML Engineers, AI Engineers, and Security Engineers to develop core platform systems, payment intelligence, customer support infrastructure, and security data platforms.
- Website
- stripe.com