Customer Reliability Engineer

About this role

Supabase is looking for a Customer Reliability Engineer to enhance customer satisfaction and reliability for key clients. The role focuses on leveraging SRE principles, addressing platform issues, and collaborating with various teams to ensure seamless service for customers.

What you'll do

• Apply SRE principles to customer success initiatives
• Detect and prioritize platform issues
• Proactively identify and implement enhancements
• Assist customers with complex technical cases
• Collaborate with engineering teams to deliver new features
• Provide architecture assessments and performance optimization guidance

What they're looking for

• Database engineering experience
• Familiarity with PostgreSQL or MySQL
• Web application development skills
• Proficiency in Python and TypeScript
• Strong communication skills
• Experience in project management tools like HubSpot
• Client engagement experience
• Team-oriented approach

Benefits

• Fully remote work environment
• WeWork membership or co-working allowance
• Flexible working hours
• Collaboration with cross-functional teams
• Opportunities for professional growth
• Work with a innovative tech stack