Technical Support Engineer - Future Opportunities - Columbia MD/Hybrid

About this role

Tenable is seeking future Technical Support Engineers to join their team in Columbia, MD on a hybrid basis. Candidates will play a crucial role in assisting customers with cybersecurity solutions while developing their technical skills in a collaborative environment.

What you'll do

• Troubleshoot complex technical issues
• Guide customers through vulnerability management tools
• Collaborate with Sales and R&D teams for support
• Contribute knowledge articles for product improvement
• Assist customers in achieving compliance objectives

What they're looking for

• Technical degree or equivalent experience
• Networking experience
• Proficiency in Linux and Windows OS
• Knowledge of cloud and cybersecurity concepts
• Customer support experience
• Excellent communication skills
• Enthusiasm for learning
• Experience with security tools (Nessus, SIEMs) is a plus

Benefits

• Work with cutting-edge technology
• Opportunity for career growth
• Collaborative team culture
• Supportive work environment
• Hybrid work flexibility