Desktop Support Engineer

About this role

AHEAD is seeking a Desktop Support Engineer to enhance its digital business platforms with expertise in cloud infrastructure and software delivery. The company values diversity and fosters a culture of inclusion, ensuring all team members' voices are heard in driving change.

What you'll do

• Provide technical support for desktop systems
• Troubleshoot hardware and software issues
• Assist with cloud infrastructure tasks
• Support software delivery processes
• Collaborate with IT teams
• Ensure a positive user experience

What they're looking for

• Technical support
• Troubleshooting
• Cloud infrastructure knowledge
• Software delivery
• Strong communication
• Team collaboration
• Customer service
• Problem-solving

Benefits

• Inclusive workplace culture
• Opportunities for professional growth
• Diverse team environment
• Empowerment in making impactful changes
• Equal opportunity employer benefits
• [unknown]