GTM Engineer, Marketing Operations AI Innovation

About this role

Toast seeks a GTM Engineer to embed AI innovation directly into marketing operations, building intelligent agents and automation workflows that enable teams to transform how they execute. You'll design and deploy production-ready AI solutions while coaching marketers toward self-sufficiency, focusing on measurable workflow impact rather than one-off tools.

What you'll do

• Identify and build AI-powered agents, automations, and workflows tailored to high-leverage marketing processes
• Design and deploy custom AI agents integrating APIs, MCP servers, and automation platforms into GTM execution
• Build evaluation frameworks to assess agent quality, accuracy, and reliability through testing and benchmarking
• Coach marketing teams through progressive AI adoption from initial wins to full workflow transformation
• Scale reusable systems and patterns; own build-vs-buy decisions from business case through implementation
• Create documentation, playbooks, and templates enabling team-wide adoption of AI solutions

What they're looking for

• AI agent design and deployment (LangChain, CrewAI, RAG, MCP)
• AI evaluation frameworks and prompt engineering
• Language model fine-tuning for production systems
• Hands-on experience with major AI APIs (OpenAI, Anthropic, Gemini)
• Martech stack familiarity (CDPs, CRMs, automation tools, data warehouses)
• Clay platform experience
• Python and JavaScript for API integration and debugging
• Cloud services (AWS, GCP, Azure)

Benefits

• Remote work opportunity (US-based)
• Competitive compensation with equity
• Comprehensive benefits package supporting healthy lifestyle
• Access to cutting-edge AI tools across all disciplines
• Learning and development culture emphasizing AI adoption
• Flexible work arrangements to meet changing needs