Systems Integration Engineer

About this role

Trustly is seeking a Systems Integration Engineer to provide technical support to merchants during the integration phase and beyond. This role involves troubleshooting technical inquiries, collaborating with various internal teams, and enhancing documentation and tools to improve overall service delivery.

What you'll do

• Provide technical support to merchants during integration
• Analyze cases from merchants and internal teams
• Offer debugging assistance and technical support
• Collaborate with Merchant Operations, Risk, and Customer Success teams
• Improve internal and external documentation
• Develop internal tools for daily activities

What they're looking for

• Technical troubleshooting
• Communication
• Documentation improvement
• Team collaboration
• Customer support
• Product training
• Analytical skills
• Integration support

Benefits

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