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Vastai

Systems Operations Support Engineer — Linux

  • Confirmed live in the last 24 hours
  • $90k–$150k
  • Mid level
  • Full-time
  • On-site · Los Angeles
  • Added 2 months ago

About this role

Vast.ai is seeking a Systems Operations Support Engineer to tackle complex infrastructure issues and contribute to their rapidly growing AI cloud platform. This full-time role, based in Los Angeles, involves deep troubleshooting across hardware, networking, and containerized environments, with a focus on GPU workloads. You'll be a key engineering resource for the L1 support team, proactively identifying patterns and building tools to prevent future incidents.

What you'll do

  • Handle escalated support tickets related to GPU workloads, containers, and networking.
  • Assist with supplier onboarding and machine management, providing technical guidance.
  • Troubleshoot issues across Docker, NVIDIA CUDA/GPU drivers, and KVM virtualization.
  • Develop and maintain internal runbooks and diagnostic tooling using Python and Bash.
  • Collaborate with engineering and support teams to address systemic platform issues.

What they're looking for

  • Linux (Ubuntu, RHEL/CentOS, Debian)
  • Docker
  • NVIDIA CUDA/GPU
  • KVM Virtualization
  • Networking (VLAN, DNS, DHCP)
  • Python
  • Bash
  • Troubleshooting

Benefits

  • Equity
  • Globally distributed team
  • Opportunity to work with AI systems
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Vastai

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Likely interview questions

  • Describe a time you diagnosed and resolved a complex infrastructure issue. What was your approach?
  • How would you approach troubleshooting a performance bottleneck involving GPU utilization?