Apartment Lead Maintenance Technician

ABM is seeking an experienced, hands-on Apartment Lead Maintenance Technician to support the maintenance operations of a residential apartment community. This position assists with leading the maintenance team while remaining actively involved in work orders, apartment turnovers, preventive maintenance, inspections, troubleshooting, and emergency response.

The ideal candidate has recent experience supervising or leading maintenance operations in an apartment, residential, hotel, or facilities environment. This person must be technically proficient across HVAC, electrical, plumbing, appliances, and general maintenance and capable of coaching technicians, delegating work, monitoring quality, and communicating professionally with residents and property management.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Responsibilities

• Assist the Maintenance Supervisor or Maintenance Manager with daily maintenance operations.
• Help assign, prioritize, and monitor emergency and routine work orders.
• Ensure resident service requests are completed accurately, professionally, and within established response-time expectations.
• Provide daily direction, technical guidance, coaching, and hands-on support to maintenance technicians.
• Monitor employee performance, attendance, workmanship, follow-through, and compliance with safety expectations.
• Assist with planning, coordinating, and completing apartment turnovers and make-ready assignments.
• Conduct unit, building, equipment, and property inspections.
• Review completed units and work orders to ensure repairs meet property and company quality standards.
• Help develop, schedule, and execute preventive maintenance programs for HVAC systems, appliances, building equipment, and property components.
• Perform hands-on HVAC troubleshooting, preventive maintenance, and repairs.
• Diagnose and repair electrical components, including outlets, switches, breakers, lighting, and fixtures.
• Complete plumbing repairs involving faucets, toilets, disposals, water heaters, leaks, drains, and fixtures.
• Troubleshoot and repair refrigerators, ranges, dishwashers, washers, dryers, and other residential appliances.
• Perform and oversee general carpentry, drywall, painting, flooring, door, lock, cabinet, and make-ready repairs.
• Review repair needs and estimate the labor, materials, parts, and vendor support required.
• Assist with maintaining accurate work-order records, preventive maintenance schedules, inspection reports, equipment logs, and inventory records.
• Help manage maintenance supplies, tools, parts, and equipment to ensure appropriate inventory levels.
• Coordinate with vendors and contractors for specialized repairs and projects.
• Monitor vendor work for quality, timeliness, safety, and compliance with the approved scope.
• Communicate with residents regarding maintenance concerns, repair status, access requirements, and follow-up needs.
• Serve as a maintenance point of contact when the Maintenance Supervisor or Maintenance Manager is unavailable.
• Participate in and help coordinate the property’s on-call rotation.
• Respond promptly to after-hours emergencies and provide direction to team members when escalation is required.
• Reinforce OSHA requirements, company safety procedures, building codes, and applicable regulations.
• Assist with grounds, common-area, equipment, and property maintenance as operational needs require.

Qualifications

• High school diploma or GED.
• At least five years of recent and consistent apartment, residential, hotel, or facilities maintenance experience.
• Recent maintenance leadership, lead technician, supervisory, or management experience.
• Demonstrated ability to assign work, lead technicians, monitor performance, and ensure timely completion of maintenance activities.
• Strong hands-on knowledge of HVAC, electrical, plumbing, appliances, carpentry, drywall, painting, flooring, and general repairs.
• Experience coordinating apartment turnovers, unit inspections, and punch-list completion.
• Experience implementing or supporting preventive maintenance programs.
• Experience prioritizing emergency and routine work orders.
• Experience maintaining accurate repair, inspection, equipment, and preventive maintenance records.
• Ability to participate in an on-call rotation and respond to emergency maintenance needs.
• Strong troubleshooting, decision-making, and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to interact professionally with residents, vendors, property management, and employees.
• Consistent attendance, dependable follow-through, and demonstrated accountability.
• Ability to work independently while supporting and developing a maintenance team.

Preferred Qualifications

• EPA Section 608 certification.
• Certified Pool Operator certification.
• Technical certification or trade-school training in HVAC, plumbing, electrical, building maintenance, or a related field.
• Supervisory experience in a Class A, luxury, or high-volume apartment community.
• Experience coordinating external vendors and contractors.
• Experience assisting with inventory management, purchasing, or maintenance budget controls.
• Experience using an electronic property management or work-order system.

Leadership and Technical Competencies

• Hands-on maintenance team leadership
• Work assignment and prioritization
• Technician coaching and development
• Quality assurance and inspection
• Apartment turnovers and make-ready coordination
• HVAC troubleshooting and repair
• Electrical, plumbing, and appliance repair
• Carpentry, drywall, painting, flooring, doors, and locks
• Preventive maintenance program execution
• Vendor and contractor coordination
• Inventory and supply management
• Work-order documentation
• Emergency response and escalation
• Safety and regulatory compliance
• Resident relations and service recovery