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asana

SMB Solutions Engineer, Client Management

ChicagomidAdded 2 days ago

About this role

The SMB Solutions Engineer for Client Management at Asana in Chicago will provide technical support throughout the sales process, focusing on configuring workflows and demonstrating product capabilities. This position involves building tailored demos and ensuring successful client onboarding with AI integrations.

What you'll do

  • Manage the technical aspects of the sales cycle, including demos and solution design
  • Create vertical-specific demo environments for various industries
  • Translate customer needs into specific product setups
  • Ensure client activity and AI integration post-signature
  • Collaborate with account executives on complex deals
  • Collect customer feedback for the product team

What they're looking for

  • Technical sales expertise
  • Workflow configuration
  • Demonstration skills
  • Customer relations
  • Solution design
  • Feedback analysis
  • AI technology familiarity
  • Collaboration skills

Benefits

  • Hybrid work schedule
  • Opportunity for home office on Wednesdays
  • Possible remote work on Fridays depending on team
  • Dynamic work environment
  • Career development opportunities
  • Employee well-being programs
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