Asana
SMB Solutions Engineer, Client Management
About this role
The SMB Solutions Engineer for Client Management at Asana in Chicago will provide technical support throughout the sales process, focusing on configuring workflows and demonstrating product capabilities. This position involves building tailored demos and ensuring successful client onboarding with AI integrations.
What you'll do
- Manage the technical aspects of the sales cycle, including demos and solution design
- Create vertical-specific demo environments for various industries
- Translate customer needs into specific product setups
- Ensure client activity and AI integration post-signature
- Collaborate with account executives on complex deals
- Collect customer feedback for the product team
What they're looking for
- Technical sales expertise
- Workflow configuration
- Demonstration skills
- Customer relations
- Solution design
- Feedback analysis
- AI technology familiarity
- Collaboration skills
Benefits
- Hybrid work schedule
- Opportunity for home office on Wednesdays
- Possible remote work on Fridays depending on team
- Dynamic work environment
- Career development opportunities
- Employee well-being programs
Opens the official application on the employer’s site. No login required.
Asana
Asana builds work management and team collaboration software, including a product called Command for integrating with development infrastructure. The company is hiring Forward Deployed Engineers to implement customer solutions and bridge product development, Solutions Engineers to support sales and onboarding, Product Engineers to build full-stack features, and Security Engineers to manage threat response and vulnerability protection.
- Website
- asana.com
Likely interview questions
- Walk us through a time you owned the technical side of a sales cycle. How did you balance demo customization with sales velocity?
- Describe your experience building or configuring demo environments. How do you tailor them for different customer verticals or use cases?