Axon
Mission Engineer - Tampa & Hillsborough County
About this role
Axon is seeking a Mission Engineer to embed onsite with a strategic law enforcement agency in Tampa/Hillsborough County. You'll own the full lifecycle of customer outcomes by building and deploying AI-powered workflows, automations, and integrations on Axon's platform while driving operational transformation and adoption with the agency.
What you'll do
- Design and ship AI agents, workflows, automations, and integrations onsite using Axon's platform (AI Era, DEMS, Fusus, Records)
- Discover agency pain points and translate them into compliant, mission-focused technical solutions
- Drive hands-on adoption by iterating with real users and production data until solutions stick
- Lead operational transformation assessments, define success metrics, and measure mission impact
- Maintain 3-4 days/week onsite presence and coordinate cross-team troubleshooting when builds break
- Capture field intelligence and turn one-off builds into reusable playbooks for expansion across accounts
What they're looking for
- Platform building and configuration (AI agents, workflows, automations, integrations)
- Full-stack technical ownership from discovery through production deployment and iteration
- Law enforcement or public safety domain knowledge
- Operational transformation and change management
- AI/ML application (prompt engineering, RAG, agent evaluation)
- Executive presence and stakeholder leadership
- Data pipeline and integration design
- Compliance and responsible innovation (CJIS, evidence integrity, privacy)
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Axon
Axon builds software and technology solutions for public safety agencies, including cloud and on-premises platforms for emergency communications, case management, and operational workflows. The company is hiring Implementation Engineers, Mission Engineers, Maintenance Engineers, and Integration Engineers to deploy these systems, optimize client integrations, and ensure reliable operations across diverse public safety environments.
- Website
- axon.com
Likely interview questions
- Tell us about a time you shipped a working automation or integration end-to-end with a customer—what was your role and how did you measure success?
- Describe your experience working in law enforcement or public safety environments. How did you build credibility with operational stakeholders?