Box
Enterprise Solutions Engineer, Higher Education
About this role
Box seeks an Enterprise Solutions Engineer for the Higher Education vertical in the West Region to drive technical sales and customer success for their intelligent content management platform. You'll own technical deals, lead product demonstrations, and serve as the bridge between sales and product teams while working with leading enterprise clients.
What you'll do
- Identify and solve customer business problems through technical exploration and iterative solution design
- Own the technical progression of enterprise deals and manage extended implementation teams
- Deliver compelling product demos showcasing Box's full suite including BoxAI, Shield, Relay, Sign, and Canvas
- Understand and explain product integrations, MCP servers, and API capabilities to customers
- Act as liaison between Sales, Product Management, and Engineering to share customer feedback
- Support field marketing events as subject matter expert and presenter; travel up to 50% for customer engagement
What they're looking for
- Solutions engineering and pre-sales consulting in SaaS or enterprise software
- AI/LLM concepts including embeddings, automation, and prompt engineering
- Technical presentation and demo design across technical and business audiences
- Higher Education vertical expertise (strongly preferred)
- APIs, webhooks, REST, OAuth, JSON, Python, or JavaScript
- Low-code/no-code automation tools (Nintex, Zapier, Workato, n8n)
- Complex technical communication and business acumen
- Account ownership and sales cycle follow-through
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Box
Box builds cloud-native infrastructure and content management platforms, operating large-scale backend services, Kubernetes-based systems, and edge networking solutions. The company is hiring senior engineers to design and operate mission-critical infrastructure systems, as well as solutions engineers to drive sales and technical implementations with SMB and mid-market customers.
- Website
- box.com
Likely interview questions
- Tell us about your experience implementing enterprise content management solutions in the Higher Education sector and which challenges were most critical to solve.
- How do you typically approach discovering and articulating a customer's business problem, and can you walk through a specific example where your insight led to closing a deal?