Clera
Agent Product Manager
- Confirmed live in the last 24 hours
- $120k–$210k
- Mid level
- Full-time
- On-site · San Francisco
- 3+ yrs exp
- Added today
About this role
About the Role
This individual contributor role connects customers, sales, and engineering at a hospitality-focused AI software company. You will spend most of your time working directly with customer accounts, building agents for their workflows, and bringing recurring needs to engineering as product opportunities.
What You'll Do
Lead customer onboarding, refinement, quarterly business reviews, and optimization conversations that support retention and growth.
Build and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.
Identify patterns in customer requests and translate them into prioritized feature opportunities for engineering.
Partner with engineering to resolve agent limitations and scope new capabilities.
Automate repeatable work and improve your efficiency while prioritizing high-value customer interactions.
What We're Looking For
At least 3 years of experience in product management, operations, or customer-facing technical roles delivering solutions for customers.
Demonstrated experience building automations or workflows with scripting, RPA, no-code platforms, or similar tools.
Experience managing customer relationships and leading onboarding, support, or business review calls.
Ability to scope technical requirements and turn customer needs into implementable specifications.
Experience using AI coding assistants such as Claude, Codex, or ChatGPT to prototype or build solutions.
Strong judgment in identifying patterns across customer needs and deciding what to solve with automation or engineering.
Experience with non-technical business customers is valuable; hospitality, travel, customer service, and tools such as Zapier, Make, or n8n are helpful.
Compensation & Benefits
Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Benefits include health insurance and a 401(k) match. Visa sponsorship is not available; authorization to work in the United States is required.
Location
On-site in San Francisco, California.
Written by Clera. Original job post
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Clera
Clera builds an agentic operating system that automates complex workflows and processes through AI agents, with a platform designed to simplify distributed infrastructure management for developers. The company is hiring Founding Engineers, Customer Engineers, and Product Engineers to develop both backend systems and user-facing interfaces across their AI automation products.
- Industry
- Technology & Software
Likely interview questions
- Can you describe your experience leading customer onboarding and quarterly business review calls?
- Tell me about a time you identified a pattern in customer requests and translated that into a prioritized feature opportunity.