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Clera

Senior Software Engineer

  • Confirmed live in the last 24 hours
  • $130k–$220k
  • Senior and above
  • Full-time
  • On-site · San Francisco
  • 3+ yrs exp
  • Added today

About this role

About the Role

Join an engineering team building AI software for hospitality operations. You will own full-stack components of systems that understand guest requests, retrieve relevant information, and carry out workflows, helping make automated support reliable and useful.

What You'll Do

  • Build response generation pipelines that classify requests, assemble context, choose tools, and determine when to respond or escalate.

  • Develop retrieval systems that ground responses in accurate, current information from real-world customer data.

  • Create orchestration layers for multi-step workflows, including robust handling of third-party API failures.

  • Build evaluation frameworks using real conversations to measure quality and catch regressions before release.

  • Implement observability and tracing that help support teams understand system behavior.

  • Develop controls and interfaces that let non-technical teams adjust agent behavior.

  • Extend capabilities to voice conversations, including real-time transcription and tool use.

  • Improve speed and cost through model selection, caching, and prompt optimization, while contributing to infrastructure, data pipelines, integrations, and APIs.

What We're Looking For

  • At least 3 years of experience building and shipping production systems that real users depend on.

  • Production experience with AI or machine learning systems, including retrieval pipelines, prompt engineering, or model orchestration.

  • Experience building and evaluating retrieval systems, such as knowledge bases, ranking, context validation, or semantic search.

  • Background designing multi-step workflows, tool orchestration, or function-calling systems, and integrating third-party APIs with production failure handling.

  • Proficiency in a backend language such as Python, Go, Rust, or Java, with experience across multiple areas of the stack.

  • Experience with evaluation methods and observability or debugging for complex systems; real-time applications, voice systems, user-facing controls, or cost and latency optimization are also relevant.

Compensation & Benefits

Base salary is $130,000 to $220,000 annually, with equity of 0.20% to 1.20%, health insurance, and a 401(k) match. Visa sponsorship is not available.

Location

On-site in San Francisco, California, United States.

Written by Clera. Original job post

Skills mentioned

  • Backend
  • Data Pipelines
  • Go
  • Java
  • Machine Learning
  • Python
  • Rust
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Clera

Clera builds an agentic operating system that automates complex workflows and processes through AI agents, with a platform designed to simplify distributed infrastructure management for developers. The company is hiring Founding Engineers, Customer Engineers, and Product Engineers to develop both backend systems and user-facing interfaces across their AI automation products.

Industry
Technology & Software
View all jobs at Clera

Likely interview questions

  • Describe your experience building and shipping production systems that real users depend on, specifically highlighting any challenges you faced?
  • Explain your experience with AI or machine learning systems, particularly in retrieval pipelines, prompt engineering, or model orchestration?
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