Program Support Specialist

Summary

This position is part of the Arctic Energy Office, Department of Energy. As a Program Support Specialist, you will serve as primary point of contact for managing all office logistics, including complex scheduling, domestic and foreign travel for staff, procurement activities, and conference coordination, ensuring compliance with federal and departmental regulations.

Duties

• The Department of Energy's mission is to ensure America's security and prosperity by addressing its energy, environmental and nuclear challenges through transformative science and technology solutions. The Arctic Energy Office serves as DOE's principal advisor on all domestic Arctic issues including energy, science, and national security - and acts as the unified voice for Arctic priorities across the Department and to bring the Arctic into the Department of Energy (DOE) and the DOE into the Arctic, coordinating cross-agency efforts to address energy, science, and national security challenges unique to the region. We are truly honored that DOE has been named America's #1 Best Employer for Veterans in 2023 by Forbes-not only among Government agencies, but among employers across the U.S. We are so proud of this ranking which reflects our commitment to the employment of veterans. As so many veterans at DOE renew their service to our Nation, we are deeply committed to their success and advancement. Veterans shape the future of energy As a Program Support Specialist, you will: Coordinate administrative operations and office logistics (including executive scheduling, space, property, and records management) to maintain efficient daily workflow for the office. Plan and execute domestic and international travel arrangements, ensuring adherence to federal travel regulations and international clearance requirements. Monitor operational expenditures and procurement activities, tracking office resources to ensure compliance with federal acquisition guidelines. Develop informational and outreach materials, such as reports, briefings, digital content, and toolkits aligned with agency messaging standards. Manage executive correspondence and action-tracking systems, ensuring timely coordination, distribution, and completion of high-priority organizational tasks.

Qualifications

GS-12 SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-11 in the Federal service. Specialized experience for this position is defined as meeting all of the following: Coordinating day-to-day administrative support functions (such as managing calendars, scheduling meetings, or tracking action items) to support office operations. Drafting written materials (such as correspondence, meeting summaries, briefings, or newsletter articles) to share organizational information. Preparing visual communication materials (such as slides, flyers, or basic digital graphics) for internal or external audiences. Assisting with procurement or purchasing activities (such as preparing requisition documents or tracking basic supply and vendor expenses). GS-13 SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service. Specialized experience for this position is defined as meeting all of the following: Coordinating executive-level office operations (such as schedules, property, records, or meetings) to support organizational workflow. Drafting written materials (such as reports, executive briefings, speeches, or articles) for diverse internal and external audiences. Creating visual outreach products (such as informational graphics, digital content, or presentation materials) to communicate program initiatives. Monitoring procurement actions and service contracts to ensure adherence to acquisition standards. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred. CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as scoring in the in Well Qualified category (or higher). You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

There are no specific education requirements or substitution of education for experience for this position.

Required documents

To apply for this position, you MUST provide a complete application package which includes: Your two (2) page RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date). Cover Letter, optional, expressing additional information not covered in your resume. Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements. Veterans' Preference documentation, if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information. CTAP/ICTAP Eligible Applicants: To receive selection priority, you must submit the following documentation with your application: Proof of Eligibility: A copy of your agency-issued Reduction in Force (RIF) separation notice, a copy of your separation SF-50 (Notification of Personnel Action) noting transition/displaced status, or other official agency documentation confirming your eligible status. Proof of Performance Rating: A copy of your most recent performance appraisal/rating of record, which must include: Your final rating (must be at least "Fully Successful" or equivalent); and The rating scale/guide (explaining what each level/numeric score means), unless the rating scale is clearly defined on the appraisal document itself. Note: While a formal performance appraisal is highly recommended and requested to expedite your evaluation, if your agency-issued RIF separation notice or other official separation documentation explicitly states that your performance was at least "Fully Successful" (or equivalent) and notes your rating of record, it may be accepted in lieu of a formal performance appraisal. Failure to provide any documentation proving a rating of at least "Fully Successful" or equivalent will result in the loss of your priority consideration. For more information see the OPM Guide to Career Transition. Military Spouse, if applicable, Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center. Incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not provide photos or list a Social Security Number or date of birth on any attachment. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement, as demonstrated in your application and your responses to all assessments required for this position. Overstating your qualifications and/or experience in your application or cheating on the assessment may result in removal from consideration. Responses to assessments must be prepared solely by the applicant. The use of artificial intelligence (AI) tools (e.g., ChatGPT, Gemini, CoPilot) to draft, edit, or generate responses is strictly prohibited and may result in removal from consideration.