Encord
Forward Deployed Engineer
About this role
Encord seeks a Forward Deployed Engineer to manage end-to-end deployments of their AI data platform for strategic customers. You'll balance technical integration work with customer guidance, product demos, and strategic roadmap contributions while helping scale this emerging function.
What you'll do
- Own complete deployment process for enterprise customers on the Encord platform
- Build data integrations and technical solutions for customer onboarding
- Deliver product demos, workshops, and best practice guidance to clients
- Communicate project status to both technical teams and executive stakeholders
- Gather customer insights and feedback for product roadmap development
- Help define and scale the Forward Deployed engineering function
What they're looking for
- Client-facing communication and relationship building
- Data integrations and API experience
- Solutions engineering or technical sales background
- Project ownership and execution in fast-paced environments
- Cross-functional collaboration (product, engineering, sales)
- Written and verbal communication
- Ability to work with ambiguity and take independent initiative
- Time management across competing priorities
Benefits
- Competitive salary with commission and equity
- Rapid career growth in high-growth startup
- 4-5 days/week in-office at San Francisco North Beach location
- 18 paid vacation days plus federal holidays and flexible PTO
- Comprehensive health, dental, and vision coverage
- Annual learning & development budget
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Encord
Encord builds an AI data platform that helps enterprises manage, annotate, and deploy data workflows for AI applications, particularly in robotics and autonomous driving. The company is hiring customer-facing engineers, full-stack software engineers, and data solutions specialists to support platform implementation, product development, and customer success.
- Website
- encord.com
Likely interview questions
- Tell us about a time you owned an end-to-end deployment or implementation with a customer. How did you manage competing priorities between technical work, customer needs, and internal stakeholders?
- Describe your experience building or integrating with APIs and data pipelines. How have you handled situations where a customer's infrastructure didn't align with standard integration patterns?