Field AI
Field Service Engineer - Irvine, CA
About this role
FieldAI seeks a Field Service Engineer to support their robotics platform by maintaining deployed robot fleets, diagnosing technical issues, and coordinating logistics across customer sites. This hands-on role blends mechanical/electrical repair, software troubleshooting, and customer support with 30-50% travel to ensure reliable robot operations and gather field feedback for product improvement.
What you'll do
- Set up new robots from OEMs including configuration, quality checks, calibration, and software provisioning
- Monitor fleet health and maintain robots according to FieldAI standards across deployed assets
- Diagnose and repair hardware components such as sensors, actuators, batteries, and wiring harnesses
- Travel to customer sites for installations, repairs, upgrades, and production deployment support
- Manage logistics coordination for robot shipments, spare parts, and field equipment with internal teams
- Document service logs, diagnostics, configurations, and field observations for continuous improvement
What they're looking for
- Mechanical and electrical troubleshooting and repair
- Hardware diagnostics across sensors, actuators, and robotic subsystems
- Linux command line and SSH-based remote troubleshooting
- Reading wiring diagrams, schematics, and technical drawings
- Logistics coordination and inventory management
- Customer communication and technical explanation
- Industrial environment safety and compliance awareness
- Basic shell scripting and system configuration
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Field AI
Field AI develops embodied AI and autonomous robotics systems for real-world deployment in industrial environments like oil & gas and mining. The company is hiring software engineers to build web-based systems, perception and validation pipelines, test infrastructure, ROS-based robotic software, and customer-facing products that integrate AI with field-deployed hardware.
View all jobs at Field AILikely interview questions
- Can you describe a time when you diagnosed and resolved a complex hardware or software issue in the field? What was your troubleshooting approach?
- Tell us about your experience with robot setup, configuration, and commissioning. How do you ensure quality checks are thorough during initial bring-up?