Forward Deployed Engineer

About this role

Figma seeks a Forward Deployed Engineer to work directly with strategic customers implementing developer workflows like Make Local. You'll bridge engineering, product, and customer success by providing hands-on technical support, identifying product gaps, and scaling Figma's forward deployment model.

What you'll do

• Partner with strategic customers to assess technical goals, deployments, and implementation blockers
• Lead technical discovery and readiness assessments for customer environments and configurations
• Provide hands-on implementation support, debugging, and guidance on Make Local workflows
• Collaborate with Customer Enablement, Solutions, Sales, and Product teams on alignment and success criteria
• Synthesize product feedback, bugs, and technical patterns to inform Product and Engineering roadmaps
• Create reusable deployment assets including guides, checklists, playbooks, and enablement materials

What they're looking for

• Customer-facing technical engagement (Solutions Engineer, Sales Engineer, or Developer Advocate experience)
• Modern software development practices and source control systems
• Enterprise customer problem-solving and product implementation
• Cross-functional stakeholder management and communication
• Design-to-engineering workflow knowledge
• CI/CD, build tooling, and deployment workflow expertise
• Ability to translate customer insights into product strategy
• Developer-focused product familiarity