Freedom Technology Solutions Group
COTS Integration Engineer 663
About this role
Support enterprise document management and workflow solutions for government operations on a prime contract. This role offers hands-on experience with Perceptive Content platforms, vendor collaboration, and a pathway to systems administration responsibilities.
What you'll do
- Collaborate with Hyland Software support teams to troubleshoot and resolve platform issues
- Implement software upgrades and enhancements within the Perceptive Content environment
- Provide help desk support and technical troubleshooting for enterprise users
- Coordinate testing and operational support activities
- Identify and implement workflow improvements
- Support enterprise document management and workflow solutions
What they're looking for
- Perceptive Content platform knowledge
- Vendor coordination and collaboration
- Technical troubleshooting
- Systems administration fundamentals
- Help desk support
- Enterprise systems experience
- Document management systems
- Problem-solving
Opens the official application on the employer’s site. No login required.
Freedom Technology Solutions Group
Freedom Technology Solutions Group builds intelligence analysis products and enterprise digital transformation solutions, with a focus on secure, mission-critical infrastructure and AI/ML capabilities. The company is hiring technical leaders and engineers including test engineers, full-stack developers, system architects, and DevOps specialists to support modernization, cloud infrastructure (AWS/Azure), and secure environments.
View all jobs at Freedom Technology Solutions GroupLikely interview questions
- What is your experience with Hyland Software's Perceptive Content platform, and how have you supported document management systems in previous roles?
- Describe your experience collaborating with vendor support teams to troubleshoot and resolve technical issues in enterprise environments.