Solutions Engineer, ESS - Mexico

About this role

Gotion Inc. seeks a Solutions Engineer to provide technical pre- and post-sales support for energy storage systems (ESS), managing customer engagements, coordinating with R&D and product teams, and driving design wins for utility-scale and commercial projects.

What you'll do

• Deliver pre-sales technical support and documentation for ESS customer accounts to ensure quality designs and minimize post-sales issues
• Manage technical account engagements across the sales lifecycle, developing design, installation, and operational plans
• Support utility-scale and commercial ESS projects with customized design solutions to optimize customer costs
• Provide feedback to R&D and Product Management on technical issues and lead development of training materials and best practices
• Coordinate field testing and hardware/software feedback collection for new products
• Collaborate with customers on ESS system applications and evaluate balance-of-system partners and EPC providers

What they're looking for

• Energy storage systems (ESS) engineering and design
• Pre-sales technical support and project management
• Technical documentation and specifications development
• Complex technical communication with external partners
• Cross-functional collaboration with R&D and product teams
• Field testing coordination and product evaluation
• Sales support and account management
• EMS integration and system integration knowledge