Business Development Manager – US

Position Summary

The Business Development Manager is responsible for growing GWT’s revenue by expanding business with existing customers and developing new customers across the company’s markets. Reporting to the Chief Operations Officer and working closely with division leaders, the role manages customer relationships, builds and manages the sales pipeline, and works with operations, engineering, and finance to convert opportunities into profitable work. This is an individual contributor role with no direct reports; it works independently against defined targets, with commercial authority within approved limits.

This is a safety-sensitive position. Candidates should review the Physical Demands and Work Environment section carefully; the requirements described there are essential functions of the job.

Essential Duties and Responsibilities

The following duties are essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Revenue Growth and New Business

• Achieve annual revenue growth targets set by the Chief Operations Officer across assigned business lines through a combination of new customers and expanded business with existing accounts, at or above approved gross margin thresholds.
• Identify, qualify, and win new customers across GWT’s markets; build and maintain a qualified pipeline in the CRM with sufficient coverage of annual targets.
• Lead preparation of quotes and proposals with operations and engineering so that scope, schedule, pricing, and terms align with GWT’s cost structure and risk tolerance; obtain internal approval before submittal.
• Perform contract review of customer requirements, including scope, technical and quality requirements, schedule, and commercial terms, before quotes and orders are accepted, in accordance with GWT QMS procedures and AS9100 clause 8.2.3.
• Support negotiation of NDAs, MSAs, SOWs, and purchase orders within delegated authority, and hand awarded work to operations with a complete, accurate scope.
• Represent GWT at industry conferences, trade shows, and customer events, and convert contacts into qualified opportunities.
• Maintain accurate CRM records and deliver a monthly sales forecast and pipeline report to the Chief Technology Officer.

Account Management and Customer Engagement

• Meet or speak with each active customer weekly or bi-weekly to review work in progress, upcoming needs, and satisfaction; document every contact in the CRM.
• Develop account plans for key customers that identify upsell and cross-sell opportunities across GWT’s full portfolio of services, manufacturing, and testing capabilities.
• Convert one-off orders into MSAs, framework agreements, and multi-year programs to build recurring revenue.
• Serve as the primary commercial contact for assigned accounts; coordinate with project managers on schedule, change orders, and issue resolution, and escalate quality or delivery concerns promptly.
• Collect customer satisfaction feedback, market intelligence, and competitor activity, and report findings to leadership to support QMS customer satisfaction monitoring and inform pricing and service development.

Cross-Business Line Coordination

• Work with division leaders to align pursuits with available capacity, technical capability, and company priorities before committing GWT to scope or schedule.
• Translate GWT’s technical capabilities into clear customer value propositions, using each customer’s procurement and technical language.
• Hand off opportunities requiring deep technical pursuit to the responsible division lead, and support them through award.
• Handle controlled technical information in accordance with GWT’s export control (ITAR/EAR) and controlled unclassified information (CUI) procedures.
• Track opportunities by business line in the CRM so that they are qualified, followed up, and correctly attributed.

General Duties

• Comply with all GWT, customer, and site environmental, health, and safety (EHS) requirements; stop work when conditions present a risk to safety, quality, or the environment.
• Follow GWT quality management system (QMS) procedures, including work instructions, records, and traceability requirements.
• Maintain a clean and organized work area; in shop and field settings, this includes tool control, housekeeping, and foreign object debris (FOD) control.
• Participate in required safety, quality, and technical training and complete assigned development requirements.
• Protect company proprietary, customer, and confidential information, including export-controlled information where applicable.
• Travel to customer offices, project and manufacturing sites, and industry events, domestic and occasionally international, up to approximately 40% of the time.
• Perform other duties as assigned to support the needs of the business.

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those an employee encounters while performing the essential functions of this job.

• Sedentary work – Sit for extended periods and use a computer, keyboard, and monitors for most of the work day.
• Lifting – Occasionally lift and carry objects up to 25 lb (11 kg).
• Communication – Communicate clearly in person, by phone, by email, and through video conferencing.
• Environment – Work primarily in an office environment with moderate noise levels; site visits involve outdoor work with exposure to heat, cold, wind, precipitation, and elevated noise.
• Site visits – Regularly visit customer facilities, project and field sites, and GWT manufacturing areas; complete site safety orientations, follow all site safety rules, and wear required PPE, including hard hat, safety glasses, protective footwear, and high-visibility clothing.
• Driving – Drive personal or company vehicles to customer and project sites, frequently in rural areas and over long distances, as an essential function of the role.
• Travel and schedule – Up to 40% domestic travel, with occasional international travel; occasional work outside normal business hours to accommodate customer schedules and events.
• Medical and screening – Must complete pre-employment and ongoing drug and alcohol screening consistent with GWT’s drug-free workplace program for safety-sensitive positions.

Required Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or a related field, or an equivalent combination of education and experience.
• 7 or more years of B2B sales or business development experience selling technical services, engineered products, or industrial manufacturing, with a documented record of meeting or exceeding revenue targets.
• Demonstrated success growing revenue within an existing customer base through account management, upselling, and cross-selling.
• Ability to complete customer site-access and safety orientation requirements before visiting customer and project sites.
• Proficiency with CRM platforms and Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams); strong written proposal and presentation skills.
• Ability to read, understand, and follow written procedures and safety instructions in English.
• Authorization to work in the United States.
• Must qualify as a “U.S. Person” as defined in 22 CFR § 120.62 (U.S. citizen, U.S. lawful permanent resident, or protected individual as defined by 8 U.S.C. § 1324b(a)(3)). This role requires access to information and technologies controlled under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR).
• Valid driver’s license and acceptable driving record; ability to obtain a passport for international travel.

Preferred Qualifications

• Sales experience in heavy industrial, energy, or advanced manufacturing markets.
• Familiarity with composite materials, advanced manufacturing, or technical field services.
• Experience selling into government or regulated markets, including familiarity with federal procurement.
• Experience negotiating MSAs and multi-year agreements.
• An established professional network within GWT’s target markets.

Key Competencies

• Safety mindset – Follows safety requirements without exception and speaks up about hazards.
• Quality focus – Follows procedures, does the work right the first time, and documents work accurately.
• Teamwork – Supports colleagues, takes and gives direction constructively, and communicates clearly.
• Customer focus – Keeps consistent, proactive contact with customers, understands their operating and budget cycles, and follows through on commitments.
• Commercial discipline – Qualifies opportunities before committing resources, prices to margin, and keeps the CRM and forecast accurate.
• Learning agility – Quickly learns GWT’s services, manufacturing, and testing capabilities well enough to speak credibly with asset managers, engineers, and program managers.

Key Performance Indicators

• Safety: compliance with EHS requirements and site safety rules during customer and site visits.
• Quality: accuracy and completeness of quotes, proposals, and handoffs to operations, measured by scope changes or rework attributable to sales errors.
• Revenue growth: revenue growth across assigned business lines against annual targets set by the Chief Technology Officer, at or above approved gross margin.
• Customer engagement and satisfaction: weekly or bi-weekly contact maintained with active accounts and documented in the CRM; customer satisfaction feedback and repeat business from key accounts.
• New business: pipeline coverage against target, new customer accounts won against annual goals, and proposal win rate.

Compensation and Benefits

GWT offers a competitive salary commensurate with experience. This position is also eligible for a performance-based incentive plan tied to revenue and margin targets, documented separately. This position is classified as exempt under the Fair Labor Standards Act. Benefits include health, dental, and vision insurance, and a 401(k) plan with company match upon eligibility. Additional details are provided during the hiring process.

Equal Employment Opportunity

Gulf Wind Technology LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. GWT is a federal contractor and takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities in accordance with VEVRAA and Section 503 of the Rehabilitation Act.

Reasonable accommodation: In accordance with the Americans with Disabilities Act, GWT will provide reasonable accommodations to qualified individuals with disabilities during the application process and employment, unless doing so would impose an undue hardship. To request an accommodation, contact Human Resources.

GWT participates in E-Verify and will provide the federal government with Form I-9 information to confirm authorization to work in the United States.

GWT is a drug-free workplace. This position is designated safety-sensitive; pre-employment, random, post-incident, and reasonable-suspicion drug and alcohol testing apply in accordance with applicable law.

General Disclaimer

This job description describes the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or qualifications. GWT reserves the right to add, remove, or modify duties, responsibilities, and reporting relationships, and to reassign the employee, at any time with or without notice, based on business needs. This document does not constitute a contract of employment; employment with GWT is at will.