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Hatch

Sales Engineer

New York City (Remote)fulltimemidAdded today

About this role

Hatch seeks a Sales Engineer to drive complex deal closure by discovering customer integration requirements, scoping technical implementation paths, and owning deployments through go-live. You'll partner with sales and product teams to translate customer systems into executable onboarding plans while identifying and mitigating technical risks early.

What you'll do

  • Lead discovery calls to surface integration requirements (CRM, lead sources, scheduling, webhooks, APIs) and conduct technically complex product demos
  • Write Technical Scope documents that serve as blueprints for onboarding, assessing CRM and integration complexity for each deal
  • Advise Account Executives on technical feasibility, risk, and pricing implications before proposals are submitted
  • Own implementation through go-live (~4–8 weeks) as primary technical contact, coordinating with Forward Deployed Engineers and Account Managers
  • Conduct post-launch health checks and maintain QA checklists covering data sync accuracy and integration monitoring
  • Stay current on product capabilities and integrations; build and maintain discovery question sets for the sales team

What they're looking for

  • Integration architecture and API design
  • CRM systems and data synchronization
  • Technical scoping and requirements gathering
  • SQL for data analysis and metrics tracking
  • Cross-functional communication (Sales, Product, Engineering, Customers)
  • Project ownership and implementation management
  • Problem-solving and assumption-testing mindset
  • Risk identification and mitigation planning

Benefits

  • Full medical, vision, and dental coverage from day one
  • 15 days PTO with accrual increases after 2+ years; 12 paid holidays plus one floating holiday
  • Up to 14 weeks parental leave
  • Mental health support via Modern Health and monthly wellness subsidy
  • 401(k) retirement plan and employee stock purchase plan
  • Professional development reimbursement; hybrid work (3 days/week in NYC office)
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Hatch

Hatch builds integration and workflow automation solutions that help enterprise clients connect their systems through custom API implementations and middleware. The company is hiring forward-deployed engineers who implement complex integrations, own technical onboardings, and serve as the technical bridge between customers and the product team.

View all jobs at Hatch

Likely interview questions

  • Tell us about a time you discovered hidden technical risk in a customer deal—how did you surface it, and what was the outcome?
  • Walk us through how you'd approach discovering integration requirements in a first discovery call with a complex prospect.
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