Industrial Electric Manufacturing
Field Service Engineer - Rotary UPS
About this role
IEM seeks a Senior Field Service Engineer specializing in rotary UPS (RUPS) systems to lead on-site commissioning, startup, and maintenance of complex power distribution systems. This role requires expertise in mechanical systems, generators, and rotating equipment rather than traditional static UPS background, with responsibility for system integration, troubleshooting, and training across North American field operations.
What you'll do
- Lead on-site startup, commissioning, and preventative maintenance of RUPS systems including generator integration and facility electrical infrastructure
- Perform functional testing, load bank testing, system synchronization, and complete system validation
- Troubleshoot complex electrical and mechanical issues with generators, flywheels, switchgear, control systems, and fuel systems
- Train junior field service technicians on startup procedures, troubleshooting protocols, and safe equipment operation
- Coordinate with third-party vendors and customers to resolve recurring equipment issues within integrated RUPS systems
- Travel to customer sites and manufacturing facilities for commissioning, factory testing, and training activities
What they're looking for
- Rotary UPS systems and mechanical power equipment expertise
- Generator and flywheel commissioning and integration
- Electrical and mechanical troubleshooting
- Load bank testing and system synchronization
- Technical documentation and field report writing
- Leadership and training abilities
- Cross-functional team collaboration
- Safety compliance and industry standards knowledge
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Industrial Electric Manufacturing
Industrial Electric Manufacturing designs and manufactures electrical distribution systems including switchgear, switchboards, and panelboards for low and medium voltage applications. The company is hiring Test Engineers, Switchgear Engineers, Supplier Quality Engineers, Sales Engineers, and R&D Mechanical Engineers to support product development, quality assurance, vendor management, and sales operations.
View all jobs at Industrial Electric ManufacturingLikely interview questions
- Can you walk us through your experience with rotary equipment like generators and flywheels? How does that differ from static UPS systems you may have worked with?
- Describe a time you troubleshot a complex electrical or mechanical issue in the field. What was your step-by-step approach and how did you document your findings?