Solutions Engineer

About this role

Mesh seeks a Solutions Engineer to serve as the technical bridge between customers and internal teams during the pre-sales lifecycle. You'll design implementation solutions, guide customers through SDK/API best practices, and collaborate with product and sales to accelerate adoption across diverse verticals like payments, gaming, and fintech.

What you'll do

• Build customer relationships and guide prospects through implementation and adoption
• Design pre-sales solutions including documentation, processes, and technical infrastructure
• Optimize tools like Gong, Pylon, Datadog, and Amplitude to improve sales workflows and customer experience
• Mentor customer teams on SDK and API implementation best practices
• Triage and resolve technical issues between customers and internal teams
• Travel occasionally (~monthly) for strategic customers and industry events

What they're looking for

• API design and troubleshooting
• SDK implementation guidance
• Sales engineering or solutions architecture
• Crypto and blockchain fundamentals
• Python or other coding languages
• AI tools (Claude, Codex)
• API management and demo tools
• Multi-project management

Benefits

• Competitive salary: $170,000–$225,000 base (adjusted by location)
• Equity and commission opportunities
• Remote work with flexibility (40% office time for hub locations)
• Fast-moving, high-impact startup environment
• Professional growth and skill development
• Opportunity to shape industry innovation in crypto payments

Likely interview questions

• Describe your experience triaging technical issues between customers and engineering teams—how did you prioritize and communicate complex problems?
• Walk us through a time you accelerated a customer's implementation timeline using best practices or tooling optimization.