Forward Deployed Engineer

About this role

Nectar Social is seeking a Forward Deployed Engineer to serve as the technical liaison between their platform and strategic enterprise clients. This role involves leading technical deployments, integrating complex systems, and optimizing customer experiences to leverage AI-driven solutions in social commerce.

What you'll do

• Lead enterprise deployments from pilot to production
• Build integrations with customer systems like CRMs and e-commerce platforms
• Configure AI agents for tailored customer workflows
• Incorporate customer feedback into product improvements
• Collaborate with sales teams for technical support
• Understand customer environments for automation opportunities

What they're looking for

• 3+ years in software engineering
• Proficient in TypeScript
• Experience with APIs and system integrations
• Familiarity with LLMs and AI systems
• Strong communication skills
• Startup mentality and ownership
• Willingness to travel up to 25%

Benefits

• Competitive salary and equity
• Health, vision, and dental insurance
• 401(k) matching
• Career growth opportunities
• Free lunch in Palo Alto
• Exposure to advanced AI tools