Plain
Solutions Engineer
San Francisco office$175k–$200kfulltimemidAdded 2 days ago
About this role
Plain is seeking a Solutions Engineer to support their sales team and act as a technical advisor during the sales process. The role involves guiding customers through evaluations, enhancing customer relationships, and influencing product development based on technical feedback.
What you'll do
- Drive technical evaluations and lead POCs
- Collaborate closely with sales and customer success teams
- Educate clients on product capabilities and use cases
- Gather technical feedback to influence product roadmap
- Serve as the primary technical contact during sales cycles
What they're looking for
- 4+ years in solutions or sales engineering
- Understanding of SaaS products and APIs
- Strong communication skills for technical and non-technical audiences
- Ability to solve complex customer issues
- Experience in pre-sales and post-sales support
- Technical proficiency in SQL and webhooks
- Creative problem-solving abilities
Benefits
- Hybrid work model with 3 days in the SF office
- Opportunity to shape a new function in the company
- Visible impact in a small team environment
- Work with cutting-edge technology in an AI-native space
- Collaborate with forward-thinking companies
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