Front Office Support Engineer

About this role

The Front Office Support Engineer will provide technical assistance to the Discretionary Macro & Fixed Income trading teams, acting as a primary contact for system-related issues and project management tasks. The role involves enhancing trading processes and onboarding new applications to optimize the production environment.

What you'll do

• Provide technical support to portfolio managers and traders
• Act as the first point of contact for production outages and queries
• Coordinate onboarding of new trading applications
• Troubleshoot technical trading issues
• Assist Operations with trade failures
• Automate and optimize trading processes

What they're looking for

• Experience in financial services
• Knowledge of macro and fixed income asset classes
• Support experience with front office trading systems
• Strong project management skills
• Excellent communication and interpersonal skills
• Attention to detail
• Ownership experience
• Exposure to APIs

Benefits

• Base pay between $140,000 and $160,000
• Performance bonus eligibility
• Competitive benefits package
• Opportunities for learning and education
• Supportive work culture
• Encouragement of community initiatives