Director, PACS

Job Duties

• Develop and execute the enterprise imaging strategy and roadmap supporting a nationwide network of outpatient imaging centers.
• Provide overall leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related imaging technologies.
• Direct the administration, performance, availability, security, and optimization of enterprise imaging systems.
• Lead large-scale implementations, upgrades, migrations, integrations, and technology transformation initiatives.
• Partner with clinical, operational, physician, and IT leaders to improve imaging workflows, system utilization, and user experience.
• Establish enterprise standards, policies, procedures, and best practices for imaging systems and operations.
• Oversee interoperability and integration efforts involving PACS, RIS, EHR, modalities, image exchange solutions, and third-party applications.
• Monitor system performance, storage, image distribution, and operational metrics to drive continuous improvement and scalability.
• Serve as the executive escalation point for critical imaging system issues and ensure timely resolution of operational disruptions.
• Lead vendor relationships and technology partnerships to support organizational objectives and service excellence.
• Drive innovation through the evaluation and implementation of emerging imaging technologies, automation, and AI-enabled solutions.
• Ensure compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices.
• Support acquisitions, de novo center openings, and organizational growth initiatives through enterprise imaging planning and integration activities.
• Collaborate across departments to align imaging technology capabilities with business objectives and patient care goals.
• Provide leadership and direction to PACS and Imaging Informatics teams, fostering a culture of accountability, service excellence, collaboration, and continuous improvement.

Education and Experience

• Bachelor's degree in Healthcare Informatics, Information Systems, Radiologic Sciences, Healthcare Administration, Computer Science, or a related field required
• 10+ years of progressive experience supporting PACS.
• 5+ years of leadership experience managing technical teams, managers, or enterprise imaging functions.
• Experience supporting multi-site healthcare organizations required.
• Experience supporting large-scale outpatient imaging operations with scaled locations strongly preferred.
• Demonstrated success leading enterprise imaging transformations, technology roadmaps, acquisitions, integrations, and organizational growth initiatives.
• Significant experience managing enterprise vendors, strategic partnerships, and executive stakeholder relationships.

Knowledge, Skills, and Abilities:

• Expert knowledge of PACS, VNA, enterprise imaging platforms, image exchange technologies, DICOM, HL7, and EHR integrations.
• Deep understanding of imaging informatics, radiology operations, and healthcare technology ecosystems.
• Strong strategic planning and technology roadmap development capabilities.
• Demonstrated ability to lead large-scale enterprise initiatives and complex organizational change.
• Strong financial acumen, including budget management, capital planning, and ROI analysis.
• Exceptional leadership and talent development capabilities.
• Excellent executive communication, presentation, negotiation, and stakeholder management skills.
• Proven ability to influence decision-making and build consensus across all levels of the organization.
• Strong analytical, problem-solving, and operational decision-making skills.

Leadership Responsibilities

• Lead, mentor, and develop team members to consistently achieve performance goals.
• Deliver timely, constructive feedback, recognizing achievements and addressing performance issues when needed.
• Assess staffing requirements and partner with HR to recruit, hire, and seamlessly onboard new employees.
• Cultivate a positive and collaborative, patient first-driven workplace culture that reflects the company’s mission and vision, with a focus on engagement and retention.
• Make strategic, well-justified decisions in alignment with organizational policies and objectives.
• Direct operational, budgetary, and financial activities within area of responsibility.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without prior notice.