Junior IT Support Engineer

About this role

Stability AI is hiring a Junior IT Support Engineer to provide technical support across a globally distributed organization, handling hardware, software, identity, and cloud application issues. The role offers career development in IT while supporting a fast-moving, technically advanced company with exposure to emerging AI and automation technologies.

What you'll do

• Deliver technical support for hardware, software, identity, network, and cloud application issues across the organization
• Execute employee onboarding and offboarding workflows, including device setup, account provisioning, and access management
• Configure, deploy, and maintain laptops and IT equipment while tracking assets
• Administer Google Workspace, Kandji/Iru, and manage identity/access systems including SSO and MFA
• Troubleshoot macOS, Windows, and Linux environments and escalate complex issues appropriately
• Identify process improvements and automation opportunities; maintain documentation and assist with compliance activities

What they're looking for

• macOS and Windows systems administration and troubleshooting
• Google Workspace and device-management tools (Kandji, Iru, Jamf)
• Identity and access management, SSO, MFA, and endpoint security
• Networking and cloud application support fundamentals
• IT ticketing and asset management systems
• Clear written and verbal communication
• Basic scripting or automation (Python, JavaScript preferred)
• Linux, AWS, or Google Cloud exposure

Benefits

• Equity compensation
• Remote work arrangement
• Opportunity to work with emerging AI and automation technologies
• Exposure to developer-focused and research-oriented environment
• Career development in IT support and systems administration
• Cross-functional collaboration with Security, Engineering, and other teams