Solutions Integration Engineer

About this role

TRM Labs seeks a Solutions Integration Engineer to provide technical expertise and guidance to clients, promoting effective use of their AI-driven platforms. This role involves managing the technical relationship with customers, proposing solutions, and overseeing integrations to enhance client success.

What you'll do

• Deliver comprehensive TRM solutions tailored to client needs.
• Act as a technical consultant during client discovery sessions.
• Present and guide the implementation of TRM's APIs.
• Maintain documentation and resources for client onboarding.
• Support technical stakeholders and troubleshoot integration issues.
• Stay updated on TRM's product features and advocate for client needs.

What they're looking for

• Experience with API-based SaaS product customization
• Proficient in scripting languages like Python or JavaScript
• Strong problem-solving capabilities
• Ability to manage multiple tasks effectively
• High initiative in improving technical solutions
• Bonus: Experience in AI development

Benefits

• Fully remote work environment
• Flexible working hours
• Opportunities for professional growth
• Collaboration with a globally distributed team
• Impactful work focused on AI and crime prevention