Twilio
Software Engineer, Platform Engineering (L2)
About this role
Join Twilio's Platform Engineering team as an L2 Software Engineer to build and operate large-scale distributed backend services across AWS and Azure. You'll work hands-on with Kubernetes, infrastructure automation, and modern development tools while collaborating with senior engineers to keep systems healthy under production load.
What you'll do
- Design, build, and operate Kubernetes-backed services at scale with senior engineer guidance
- Write production code and participate in code reviews following established testing standards
- Manage cloud infrastructure across AWS and Azure using Terraform and Infrastructure as Code
- Maintain observability coverage including metrics, alerts, and distributed tracing for core pipelines
- Identify and communicate technical debt, bugs, and system issues to the team
- Seek mentorship and actively contribute to sprint planning and team knowledge sharing
What they're looking for
- Backend service development and operation
- Kubernetes deployments, pods, and services
- Terraform and Infrastructure as Code
- AWS and Azure cloud platforms
- CI/CD pipelines and GitOps workflows (ArgoCD, Harness)
- Unit and integration testing
- Distributed systems observability
- AI-assisted development tools (Claude Code)
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Twilio
Twilio builds communication and identity infrastructure platforms including voice, email, and authentication services, enabling enterprises to integrate reliable messaging and identity solutions at scale. The company is hiring software engineers, forward-deployed engineers, and senior engineers to develop scalable backend systems, design cloud infrastructure, implement AI-powered features, and partner with customers on production deployments.
- Website
- twilio.com
Likely interview questions
- Describe your experience deploying and managing services on Kubernetes—what challenges did you face?
- How have you used Terraform to manage infrastructure, and what was your approach to keeping IaC maintainable?