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Alex AI

Forward-Deployed Engineer

San Francisco$90k–$130kfulltimemidAdded today

About this role

Forward-Deployed Engineers at Alex own the technical delivery of AI recruiting deployments for enterprise customers. You'll design custom hiring workflows, integrate with various applicant tracking systems, run onboarding and production support, and serve as the technical voice connecting customer needs back to the product team.

What you'll do

  • Design and build customer-specific hiring workflows including triggers, filters, interview guides, and ATS actions
  • Build and maintain integrations with ~20 applicant tracking systems and related HR platforms
  • Lead technical onboarding including connection setup, permissions, job import, field mapping, and go-live coordination
  • Own production deployments: diagnose customer and candidate issues to root cause, build monitoring and alerting
  • Identify product gaps across multiple deployments and communicate evidenced cases to product engineering

What they're looking for

  • Software engineering and code debugging
  • REST API integration and third-party system integration
  • Working with incomplete or inaccurate third-party documentation
  • Technical troubleshooting and root cause analysis
  • Observability tooling: logs, traces, dashboards, alerting
  • Clear technical writing and communication
  • Direct customer stakeholder management
  • Workflow automation and configuration design
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Alex AI

Alex AI builds an AI recruiting platform that conducts live interviews, serving both job candidates and enterprises with hiring analytics tools. The company is hiring full-stack engineers to work on interview experiences, AI model optimization, and system scalability challenges.

View all jobs at Alex AI

Likely interview questions

  • Describe a time you had to integrate with a poorly documented third-party API. How did you figure out what it actually did?
  • Walk us through how you would design a workflow onboarding for a large enterprise customer with complex hiring requirements.
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